My Smartphone is Leaving Me Guessing

I really like the Audiovox SMT5600, but there is something about it that’s almost ruining the user experience for me. The phone’s largest appeal is its connectivity, but I have learned that I never know if it’s connected or not.

I can illustrate my frustration with an experience from last night. When I woke this morning, I checked my phone for the envelope icon to indicate whether or not the phone had downloaded any new email from my POP server. There was none. When I got to work, I pulled up the web interface for my email account and found that I had 8 new messages. I powered my phone off and then back on and within minutes, the phone had pulled down the new emails.

It kinda defeats the purpose if I have to do that every time! I am getting frustrated because it is great technology and I want it to work, but the never-ending guessing about connectivity is killing me! Well…maybe not killing me, but…


2 thoughts on “My Smartphone is Leaving Me Guessing

  1. I still like mine on the whole, but it does occasionally decide it’s not going to bother checking mail any more. Switching off and on wouldn’t be such a problem if it didn’t take several hours to boot again 😉

  2. Anonymous says:

    Is it possible that the e-mail retrieval problems are cell tower issues? With my SMT5600 I’ve seen instances where I can’t check anything via GPRS at home in the early AM, but it’s fine after I drive to work (or vice versa). At least where I live, voice may be working while GPRS is unavailable.

    One tip that can help with this: if you get both AT&T Wireless and 310410 (Cingular) towers, try switching to the other tower using Settings > Phone > Networks > Select a Network. Usually the act of switching will provide a fresh GPRS call that can retrieve the e-mail.

    I’m managing three different accounts daily with my SMT5600! Love it.

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