Most of you that read this blog know that I have and love a Dell Inspiron 700m laptop (here’s my review of the unit).
Being a podcaster, one aspect of the laptop that I tried out pretty thoroughly was the audio input, both mic and line in. It wasn’t able to provide enough amplification to an unpowered microphone to be usable, which is why I most often use my T40 to record the show. There was also an awful lot of noise whenever I recorded anything from the mic/line input.
Up until now, I just figured the sound hardware wasn’t the greatest, but apparently, this is a common (universal?) problem with the Dell Inspiron 700m. I was contacted by the person who has launched Recall700m.com, in an effort to raise awareness of the problem, and hopefully get Dell to do something to fix the problem.
So, I’m linking to him, to boost his Google juice, and the likelyhood of potential buyers stumbling across the issue while doing pre-purchase research. To be fair, Dell has escalated the issue to their level 3 support, and seem to be willing to look at the problem. Hopefully they’re on the Cluetrain, and will do the right thing to keep us, their customers, happy. If anyone at Dell is reading this, and is wondering why it matters, realize that if we (networked customers) wanted to, we could make this issue the #1 hit when someone googles for “inspiron 700m”.
Anyone else with a 700m have this problem?