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Clueless Online Camera Store Abuses Thomas Hawk

I hate it when I read about stuff like this. TSF pal Thomas Hawk is having an absolutely outrageous time taking abuse from online camera retailer PriceRitePhoto:

“I will make sure you will never be able to place an order on the internet again.” “I’m an attorney, I will sue you.” “I will call the CEO of your company and play him the tape of this phone call.” “I’m going to call your local police and have two officers come over and arrest you.” “You’d better get this through your thick skull.” “You have no idea who you are dealing with.”

These are all direct threats that I received today from an individual who identified himself as Steve Phillips, the manager of PriceRitePhoto in Brooklyn, New York when I called to inquire about my order with them. My crime? Telling him that I planned to write an article about my unfortunate experience with his company regarding the camera order I had placed with him yesterday.

How are these people able to stay in business?

The story has already appeard on digg.com and elsewhere in the blogosphere. Just doing my part to make sure people read and know about businesses trying to pull crap like this.

There’s also an interesting angle on the topic of companies trying to control the conversation about them. This guy, who’s trying to rip off Thomas, tried to keep him from publishing this story on his blog. Was he successful? 😉 Of course not! This is an extreme example of how a company can’t control what’s being said about them on the web, no matter how hard they try.

If this was an honest mistake, Phillips could respond via his blog, and try to present his side of the story. If it’s dishonest (which it has all signs of being), well, he gets what he deserves. That’s how the blogosphere works.

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