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Letting non-bloggers set up the blog infrastructure is a BAD idea

There are exceptions to this (you know who you are!), but in general, the rollout of Intel’s new internal blog infrastructure has been a mess. The new system was very obviously designed by a committee consisting of managers, lawyers, and people who had no idea what blogs were about, let alone being bloggers themselves.

As a result, we’re trying to clean up the mess, but it’s really disheartening, and frustrating. I’m considering giving up on internal blogging altogether, and just doing all of my Intel-related blogging here on TinyScreenfuls.

What other examples have you seen, where design by committee of people who don’t know or use the product has gone horribly wrong?

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6 thoughts on “Letting non-bloggers set up the blog infrastructure is a BAD idea

  1. Alan says:

    That wouldn’t be a good example by a blog ambassador, would it?

    I do agree that that Community Server implementation is a disaster. I had never heard of that software before, and maybe there’s a good reason why… it’s horrible.

  2. Yeah, it wouldn’t be a very good example. I’m trying to decide how patient to be, and when it’s the right thing to do for the bloggers at Intel to stand up and say “this is not acceptable for us”.

    I know people on both sides of the issue, and how hard they’ve worked, and I can’t take either course without hurting someone on one of the sides.

    It’ll work out, though. That I’m sure of. :-)

  3. Mark Woodward says:

    I’ve been contemplating using the Community Server. Do you think that the problems you’re seeing are related to the software…or the ‘human software’ ?

    Mark

  4. It’s not a Community Server issue per se, but the design decisions that went into how it should be implemented. So yes, a “human software” problem. :-)

  5. I have to completely agree with the statement
    “Letting non-bloggers set up the blog infrastructure is a BAD idea.” I’ve seen it. It’s sad but true. :(

  6. I’m curious what was used for feed reading. I’m considering a MUWordpress installation for internal bloggers, but don’t want people (many of which may be new to blogs) to have to install anything to read them. Did Intel setup a internal web-based feed reader (along the lines of Bloglines)? Can you recommend anything?

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