until you can only scroll in one direction! After a few weeks of laziness (i.e. using the scrollbar to manoeuvre up and down the page) I finally Googled “mighty mouse scroll down” and found some useful info onJosh Bancroft’s blog. His suggestion was to spray some compressed air around the scrollball or to push down hard on the ball as you move it around. I’m too poor to buy compressed air (!!) so I tried the pushing thing. Unfortunately it didn’t work for me, but what did work

что не могу заставить работать после перестановки систему scroll down у wireless mighty mouse. а вот и нет. быстрое гугление показало, что проблема-тостарая— возникает, когда мышка становится уж очень грязной (да-да, руки нужно мыть перед тем, как садишься за машину) и фикс к ней единственный —

Tortoise???????????????????????????????????????????????????????????????????????????????????????????????????????? ????????????????????????? ???Mighty Mouse?????????????

You obviously have filthy, mucky fingers! . . . just like mine.

I’ve found the “roll it around furiously” trick to work quite well. A very slightly moistened cloth combined with the rolling can help to get the worst stuff out of that socket.

I can’t say I’m a fan of this mouse . . . I gave away the one I bought, and I’m about to replace the one that came with my iMac. Something from Kensington. Mmmm.

It’s turned out be be a pretty bad design. I’ve gone through two of them. I know other people who have the same problems. I say go with another mouse and do side-scrolling with the shift key.

Anyone know of a good replacement (estethically pleasing while retaining functionality?) Apple kinda dropped the ball with this one. I keep myself and my desk clean but a mouse that requires intensive cleaning every few days is annoying.

Oh my goodness, i’ve just tried that and hooray the scroll down thing works! Now now I can’t scroll up. I’m replacing this mouse.

Hey cheers, was having the same problem, hopefully they fix this problem soon

This little mouse clitoris needs a lot of stimulation – hope my wife doesn’t get jealous.

happened to me too, i just turned it up side down and rubbed it’s clit like apple said and it working fine now.

Blowing compressed air over the ball while holding it upside down and closing one eye worked for me =)

Hey, worked for me, too!

Had the same problem and this worked!

Great tip. Thanks… google brought me right here while looking for a fix for this annoying design flaw.

I tried all of the above but the only thing that worked was long gently rubbing with an alcohol soaked papertowel that really moistened the rollers and then eventually I saw some gunk come out. Then, I let it dry, and it’s good as new.

LOL, I can’t believe a little canned air was all it needed. TY!

That worked! I had already replaced 1 wired mightly mouse through Apple and was ready to go again, but I am back in biz. Thanks a bunch!

My Mighty mouse worked great for 6- 8 months then the scroll ball only worked while scrolling down. I tried to clean it using all the methods mentioned nothing worked in frustration, I took it apart cleaned it thoroughly reassembled it althought the bezel was cracked. It still dosent work, This mouse sucks and I will never buy one again and urge anyone thinking about it NOT TOO!

This post saved me some serious aggravation. I was in a no scroll up loop and was about to go crazy. Thanks!

Hi Guys,

A very interesting topic! I was so furious when my mouse stopped scrolling down! But after reading your posts guys, and laughing for a while from the posts, clits.. and things.. I had to hold the stupid mouse and blown a quick one on the side, and it worked!

I guess the mouse needs a re-charge from time to time

Thanks for the topic, it saved my time.

Cheers!

Thank you so much for this post!

I thought it was extremely strange that I could scroll up and side to side, but not down. At first assumed that it was a hardware problem with my mouse after rebooting the Mac didn’t solve the issue.

Luckily I had a second mouse laying around, which didn’t have the issue when I plugged it in.
Must have been a bad mouse…
Problem solved…or so I thought, until today ( 3 days after switching mice) when this mouse started to not scroll down!

Turning it upside down seemed to do the job!

Thank goodness for Google and for finding this discussion before I went bonkers. I love my mighty mouse, but it was being a Mighty PAIN tonight – I didn’t realize how addicted I am to the scroll features until it no longer let me scroll up! The hard pressed rolling worked like a charm. Ahhhhhhh…so happy. Thanks!

WOW! I was having the same problem, except I couldn’t scroll UP. It was driving me crazy!! I blew some compressed air on the scroll ball and it works fine now.

THANKS!!!

[...] scroll – 2007/04/13 21:26 Sounds like it’s dirty. Is it not scrolling down ?Check out this link:http://www.tinyscreenfuls.com/2006/09/apple-mighty-mouse-wont-scroll-down/Apparently it’s a common problem with the Mighty [...]

Yep… The hard rolling worked for me too….!!! Thanks for the tip….

since October 2005 I have had at least 6 replacements with the same problems, all except the last was replaced by the store. I have since have bought a Logetech at under half the price.

Thanks so much for al the tips …the only thing that worked for me was to blow compressed air around the scroll ball. The other tips worked earlier, but it must have really needed the compressed air clean.

I have lost all functionality of the scroll bar. those fixes used to work.

anyone know how to get it replaced?

Google FTW! Thanks for the help on this one. I love the interwebs.

lol, just wiped it of a lot and totally works, sweet

just rubbed it hard and blew on it…. lol yay it works

[...] http://www.tinyscreenfuls.com/2006/09/apple-mighty-mouse-wont-scroll-down/ [...]

For several months now ~ I have just put up with no scroll ‘up’ ! BUT this post solved the prob. Apple website was of no help. Several hard strokes on the scrollball did it (with a damp screen cloth)! Thanks!

THANK YOU SO MUCH FOR THE COMPRESSED AIR TIP! It worked for me! I don’t think it was a design flaw, but a beginner’s accident. Remember that Apple had no scroll ball for over 30 years! Hopefully this fixes the issue. I was happy to find an optical mouse that didn’t need to be powered by batteries or cleaned, but this is sort of “cleaning.”

[...] Josh Bancroft’s TinyScreenfuls.com » Apple Mighty Mouse Won’t Scroll Down Bookmark to: 28d1 Posted in Mac | [...]

THANKS to this site and to Karl with the rubbing alcohol tip!! I was going insane not being able to scroll up! Using a little rubbing alcohol on the scroll ball was the only tip that worked for me.

Wow, brilliant!!! I’ve had this annoying problem on and off for months now. I too thought it was software but pressing down hard and rolling that pesky little ball has worked. Can’t thank you enough!!!!

BRILLIANT!! Great tip.

I don’t normally post on blogs and the like, and shamefully I’ll admit that I’ll go on blogs like this take the advice/info I need and not say thanks, but you sir have saved the day!

I just hope this no down scroll problem doesn’t re-occur too often as I won’t have the 5litre drum of Propanol to apply with cotton buds to the mouse’s ball when I leave my placement!

Thanks for all the advice again!

Two things:

I had the scroll ball set to show the “switch application” mode. I turned it off so I can press a little harder to get it to scroll, especially right after I used alchohol to clean the roller and before the liquid evaporated inside. It helps to be able to press a little harder without some other function popping up.

I’ve used these cleaning methods a lot. I got so pissed the other day that I threw the mouse across the room. I RARELY do that. EVER. I was surprised to find that the dumb thing didn’t break and still works–except for the scrolling issue.

this mouse has an obvious design flaw with a simple fix: all they have to do is provide a way to open the mouse enough to clean the ball. this is not rocket science we’re talking about here.

Thanks for this tip, this has been drying me crazy, happens every now and then to me and this time I couldn’t get it to work until I tried you just press really hard trick. Thanks.

a thousand thanks! i tried the blowing, the rubbing, the upside down moves… nothing but rubbing alcohol and a good scrub worked for me in the end. i would switch, but it just doesn’t look right without a mac mouse to go with my imac.

Thanks to all that posted. I too thought there was a problem with hardware or software. For the past 6 months I have just learned to deal with not being able to scroll up. I finally refined my google search to “mac scroll wheel won’t scroll up” and Wa La! Problem solved. I had to hold upside down and press hard to free the obstruction. Has anyone thought of sending Apple this blog. As to the design of this mouse, I love the scroll wheel and the right mouse button feature. Side buttons suck and so does the fact you can’t open the darn thing to do a cleaning. This is the first mouse in 25 years I have never been able to get opened to clean. Thanks to all. I’m pretty sure I’ll have to resort to one of the solutions again in the near future, sorry to say.

[...] is… wait for it… think about it… dirt. Your scroll ball is dirty. You must clean it. Here’s how. __________________ Mohan After all these years, in the midst of the desert, the boy child [...]

Thank you so much, awesome tip. You saved yet another brutal mighty mouse beating from happening.

my kids use my mac! This thing wont stay clean!

Thank’s it was making me soooo mad!!

LOL… I was freaking out all day till I saw this.

I’m not a regular Mac user (mostly cuz o the lack of gaming content and the fact that I don’t have Photoshop or ACDSEE for Mac)so I don’t know alot about them (except that they’re uber-resistant to my mortal enemy, the viruses) but with my PC on the fritz I’ve been using my Mac every day for 2 weeks now.

Musta made the lil wheel-ball filthy. Thx 4 the advice.

EASY FIX:

I just had this problem a few minute (mouse would not scroll down). A quick search on google found a page suggesting the following (which worked great for me):

Turn the mouse upside down on a piece of paper. Press down firmly and roll the mouse back and forth. This will cause the ball to roll against the paper, dislodging the dirt. Worked great, and took less than 5 seconds!

Thanks GUYS!, I fired up my 8 Horse Power Compressor and blow the balls of my mighty mouse!, Works just like NEW! :~) still love my mac…

I had the same problem — my Mighty Mouse wouldn’t scroll down. After great frustration, I googled the problem and landed on this delightful dialogue. Nothing like good advice and great humor all in one place. Thanks for fixing my problem and keeping me laughing. What I can’t believe is that this topic has been going on for almost a year! Apple really should pick up on this.

Viola! Look at that. I thought I was taking crazy pills. It turns out my Mighty Mouse had been taking the liberties of cleaning my pointer finger. Dirty mouse. Dirty, dirty, mouse. Well, problem solved. Scroll up? Check. Scroll down? Check. Scroll down to submit and submit this form? Checkity-check.

WOW! Easy fix. I just blew hard into the little scroll ball and then pressed the ball hard and moved it around. This 5 second fix worked the first time!

I used a Rad Tech mouse for a bit with my laptop but I have problems with my hands and it took too much repetitive finger pressure and I was getting really sore. I bought the mighty mouse for my macbook and I have no more soreness. It’s friendly to those of us with repetitive stress problems. I agree about the side buttons. I, too, found this discussion via google when the mouse suddenly stopping scrolling. Fixed it immediately. Thanks.

thanks the bit about holding it upside down, and rolling it worked for me, the pushing down didnt i just kept getting the dashboard

Thanks for the tip! From now on I’ll do as Lauren Bacall, ” just pucker up and BLOW”

Hey! thanks for the tip! My mouse was driving me INSANE! I couldn’t scroll down! Now it’s fixed and I can get back to playing WoW… LOL! I’m so glad I found this!

LOL – my friggin dog…. it works. mine didn’t scroll up but the compress air did the trick…

thanks – keep on blowing….

Thanks. This thing was driving me crazy.

What the crap? Worked for me too. If only I could get my PC to work by rubbing it. Yeah right. Where’s my magic lamp?

i just did what you said apple had said to do, turned it upside down and rolled it around…and it actually worked. so i don’t know. it was really stupid of me cause i was restarting my computer, thinking it was some bull shit. thanks though. i would have gone out of my mind. apple’s website truly sucks in the support department.

I love the scrollball and I had a feeling it would be a pain to clean before I bought it. I thought Apple would make an easy way to clean it. NOPE. I just took some Goo Gone on a tissue and rubbed it vigorously and the scrolling started immediately again. It also has a nice orange smell. Mmmmmm, who would have guessed? Apples and Oranges!

Unless they make a better one or one that is easier to clean in “real world” situations, I’ll never buy another. But as long as this cleaning method keeps working, I won’t complain either.

My I had a lesbian friend to lick but it didint work, I will try a hummer latter.

SOMEONE ON A OTHER SIGHT TOLD TO USE A PEACE OF PAPER TO CLEAN AND WORKED GREAT.

Glad Google brought me to this site. Like yours mine would not scroll down. No amount of rubbing seemed to work, then I tried cleaning it with a damp cloth, and bingo. All working now.

Thank

Ben

Thanks to everyone for their useful tips. I used a little of lens cleaner and lint free paper to clean the “belly button” of the mouse.

That crazy fix… so simple. Kinds of silly thought I would have to a get a new mouse.

Cheers

Got a new one earlier, tried the fixes on both… working fine again ! This needs to get out. You get these with new macs as standard now…

Tried the rolling on paper upside down trick, got back my up scroll but still dodgy down scoll, so scraped around the inside edge of where the ball sits with a needle, got some gunk out and I’m good as new, to think I’d been putting upi with it for 5 months

[...] I don’t have an Apple computer (would like one though) I had to look this up! Apple Mighty Mouse Won’t Scroll Down at Josh Bancroft’s TinyScreenfuls.com Hope it [...]

Thank you!!! I was about to give up when I saw your blog. I rolled the mouse upside down on the piece of paper. That seemed to do it. Just for good luck, I did blow on it and use an alcohol prep pad. Thanks again for all the tips!!!

try the “lesbian trick” and lick the mouses “clit” it works very well – lick it and move around on an microfibre. i tried all the other things before and they all worked only for a short time. the mouse is obviouly satiesfied and works as a new one

Thanks! I mostly only use the scroll up when on the net and I was thinking that some websites were not programmed to work with my Mighty Mouse, because sometimes it worked and sometimes it didn’t. It drives my husband crazy because he presses the ball really hard and then the dashboard comes up and he gets mad! Finally today I thought I would test the scroll up in MacMail and Appleworks and it didn’t work there either. So I knew it was the mouse. I was contemplating digging out receipts and going back to the store when I decided to just Google it! And here we are … I actually took a little piece of paper folded and ran it around the ball and a bunch of junk came out. Now I can consistently scroll up again! Yay! Can’t wait for Hubby to try it.

this thread could go on forever … thanks from me too … google brought me here … mouse works again

oh my God ! cleaning with fury worked! Im so happy im going to donate google

Thank youuu… appears that my mouse was just in the need of a little stimulation. Or rather, she likes it rough.

[...] the little ball attracts grime and stops working. There have been multiple posts on how to fix [...]

Wow, it worked great. It was driving me nutty. Thanks!

Duster worked then i huffed it. Nice! Success!

My mouse was not scrolling up. Wet a paper towel and gently cleaned the top of the mouse and the trackball. Then took the duster and blew on it for a couple of seconds. Fixed!

so this works for me.

http://www.radioshack.com/sm-precision-electronics-cleaner–pi-2102649.html

this item is readily available, cleans specifically electronics, has a brush built on it, and is cheap!

very nice.

Wow. It’s astounding how many other people have had the same problem. Anyway, pressing down really hard and rolling the ball around did the trick. Just hope I don’t have to do it often.

Otherwise, I’ll be looking online for a new mouse :<

Thanks so much! I thought I was losing my mind. Wierd little mac mouse.

Thank much! Holding the mouse upside down and rolling the scroll wheel fixed the problem!

This is what fixed it for me: Take the mouse in your hand, and roll the scroll wheel a few times with a clean Qtip.

[...] ja kunnollinen puhdistusmahdollisuus olisi mielestäni syytä ottaa huomioon. Esim. tämän http://www.tinyscreenfuls.com/2006/09/apple-mighty-mouse-wont-scroll-down/ blogin palautteesta päätellen oire lienee melko yleinen. Vastaa viestiin Näytä edelliset [...]

just adding my name o list of thankful people worked perfectly..

I guess this means we all have really dirty hands? Thanks, the combination of pushing hard, air AND holding upside down worked.

I just turned my mouse upside down on a piece of paper and by golly it works now!!!! Yahoo!

yeah, mine wouldn’t scroll up. THANK YOU! It’s amazing, I can barely function when something like that happens.

wow, thanks for posting this, I can’t believe it was that simple of a fix! I just smushed it in real hard and scrolled down..and now it works.

that’s insane.

thanks mike

Leave it to Apple, to sacrifice functionality for aesthetics. Apparently I’m not alone Thanks guys. I will forever refer to the little grey scroll bar as a clitoris.

Thank you for this posting- I tried the paper trick, the hard rub and the alcohol at different times – all have worked, separately. Very helpful everyone !

Rolling around the scroll ball, while positioning the mouse upside-down, worked for me. Thanks!

I tried a few things with no luck except for the compressed air, none were working. This tip from someone above is the simplest and totally effective:

“Turn the mouse upside down on a piece of paper. Press down firmly and roll the mouse back and forth. This will cause the ball to roll against the paper, dislodging the dirt. Worked great, and took less than 5 seconds!”

Another thanks here – it was driving me batty. Gave it a damn good going over with an alcohol wip. Now I’ll forever feel a bit odd using it as I’ll not get it’s new name out of my head

Simple but effective tweakage.

Ha!.. this thread was started in 2006… and here i am in 2008 finding the cure to mouse cancer… brilliant and hilarious.

THANK YOU! This was driving me absolutely crazy! It happened the first time when the new Mac was a couple weeks old, so I stole the Mighty Mouse off my old Mac. Well, yesterday the “purloined mouse” stopped scrolling too. Pressing and rolling worked for me to fix it, and I am back in business! Long spreadsheets no longer intimidate me!

Here I was just this evening having the scroll problem, blaming it on my 22 month old. She’ll understand one day. Thanks for this post. I’m now back to scrolling down.

i hate the might mouse

I know this is an old article but just bought my first Mac a few weeks ago and my Mighty Mouse just started the same problems today. Rebooting didn’t work so as I don’t have compressed air around at the moment, I pushed down hard and rolled it around. It seems to be working perfect. Thanks for the tip.

HOORAY, it worked!!! I scrolled all the way down to the bottom (after reading the article) to type this post!!!

YOU SAVIOUR. lol, my wireless mighty mouse was only sccrolling up and i wanted to zoom in not knowing that it won’t zoom back and i zoomed in and i tryed zooming out and it was stuck, so i had to do all this to fix it , and the rolling aroung vigurously helped alot. Thanks so much

[...] Your page is on StumbleUpon [...]

I had a small bottle of cassette tape head cleaner that I was going to throw away. Lucky I’m useless at getting rid of stuff because it is the perfect solution.

Applied one tiny drop to the ball and I’m now scrolling like a mad thing.

Annoying fault though, isn’t it?

Thanks a lot man, I just rolled my apple mighty mouse upside down and it worked right away!! Thanks!

Thanks so much for the tips – I was on my way to check in at the insane asylum….

Does anyone have a recommendation on a 3rd party mouse that can cater for the mac functions i.e. dashboard and expose (all windows view)?

Cheers!

Wow, to think such a simple fix could be so effective! Was about to go crazy without my scroll down, but Google brought me straight here and rolling it upside down worked a treat

Just had to celebrate by scrolling down to the submit box and saying a big Thank You!!

loved that clit joke!! was laughing for ages

but still i went into a apple next byte store and was told to buy a micro fiber cloth and some water

so i bought a cloth, was $35 tried to clean the ball only to find the mouse wouldn’t scroll in any direction.

then i found you… as far as im concerned your my new god

[...] general consensus is the gunk from your fingers gets caught in the scrollwheel, causing the ball to stop [...]

Great tips. The alcohol – already a good friend of mine – did the trick. Still it’s a pretty silly design flaw. Guess they traded in functionality for looks here.

Thanks for the tip, it worked for me also! I was almost out of ideas when I Googled it.

Thanks!

I find that a quick rub with one of these: http://www.shaklee.net/joedisch/product/00302 usually gets it going again when blowing on it won’t do the trick.

Awesome tips! Worked like a charm!

After rubbing with isopropyl alcohol on a paper towel, I turned mine upside down and rubbed it around ferociously on a clean sheet of normal paper. I could see all the gunk and fluff come right out onto the paper. It is such a relief to be able to scroll down again! Im thinking maybe we should get in the habit of cleaning our hands with the alcohol prior to using the mouse as well! Though i dont see that becoming a habit.

Maybe all the Apple Mighty Mouse owners that can’t scroll up could team up with those that can’t scroll down and we could work together to surf the web?

Thanks for the tip. I had replaced batteries, checked mouse settings, etc. All I had to do was blow. Who knew?

Back in business with Apple’s Not-So-Mighty Mouse

Thanks for all the tips and hints. I’ve only had this mouse for a month and I’m already having problems….and I’m not a filthy person! I’m going to try using hand sanitizer and maybe switch out my mousepad as well.

Yaaay! Was getting frustrated with this (less than one month old) mouse….. Google sent me here and I now have a working scrollball again! Annoying though….. a but of dust on my finger causes this??¿¿¿???

just use any piece of cloth and rub the wheel. I think its not only dust but sweat as well might be the reason. My hands get a bit moist after four five hours of using a mouse. So i have a piece of cloth handy just in case.

On a related topic….my Mighty Mouse seems to have a mind of it’s own. While using Photoshop sometimes the cursor, especially a selection tool, just veers off cross the screen all by itself. To get back to my starting point I have to delete all the subsequent selection point anchors. It’s very frustrating. I have cleaned the scroll wheel as previously suggested. Any ideas? Mary

[...] me who like to read long pages of posts, blogs, webpages. Before you send me comments about the Scroll Wheel Problem let me just say that I think it has gone past that (its a daily issue and I’m tired of [...]

gotta love the internet, I was gonna buy a mouse tomorrow, upside down frantic finger did the trick ..awesome !

Thanks to those who posted the tips on making my scroll button work again. I thought my mouse was dead. Long live Discussion boards!

laugh… That worked, thanks

omg i LOVE YOU. I had mine replaced at first then i t started again…..it was frustrating…but ive had it like that for probably almost a year…and i grew to live with no scroll down….. complacency i guess blaaa.

i tried everything. The Compressed air…. the alcohol….. doin that nasty thang…..nothing worked.

Rolling it up and down on a clean sheet of paper however worked. I think mine was EXTREMELY lodged with dirt etc…..

a guy at the apple store had told my uncle to rub his with adhesive such as on tape….. think that might make it worse tho…

THANKS AGAIn

Thank you guys so much, the holding upside down and rolling it, work for me!! Mooooochas gracias!

Thanks a lot. That worked like a charm. It’s too bad about the poor design though. They need to fix that somehow.

gobsmacked!!! an internet tip that actually works!!!! rolling up and down on clean papertastic!!!!

THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I disassembled the mighty mouse and washed it inside and it was pretty nasty. It works now.

I had just to broke the ring on the bottom and then the mouse is enough easy to disassemble and reassemble.

I used to clean mighty mouse: Upside down mouse, put little water on your finger tip, rub scroll button gently with wet finger, scroll button in all directions, repeat this action, after rub, scroll the ball throw yellow stick paper or any kind of water absorbing paper.

I knew what the problem was- had it before with the old (mice?) that use the ball.

My question is, why doesn’t Apple allow us to open the mouse up and clean it?

THANK YOU!

Thanks god for this page. I was about to call Apple to get a new one (maybe I’ll still need to) but the rough approach worked for me too! Yay!

Thanks a million! It works perfectly now, ‘cept apple probably should look into someway of perfecting this so it doesn’t happen so often. Another thing i noticed when the scrolling doesn’t work is that it doesn’t make that little ticking noise, and it feels like nothings happening as well =P

These mouses are crap. I’ve had nothing but problems with mine. Leave it to Apple to return to an already lousy idea (a ball) and put it on top of the mouse where it’s virtually guaranteed to get filthy.

The Goo-Gone trick works when other methods fail. I used just a few drops on a paper towel, and rubbed it upside-down like the Apple website says. Voila, perfect.

This will continue into ‘eternity’, while all that has to happen is for Apple to let every MightyMouse user know what to do. After Apple officially and publicly informs all users now, all that’s left to do, is to enclose the “how to keep Mousie’s ball clean” instruction with every mouse that is sold. Simple, isn’t it?

Thank you, Freddy… Don’t mention it, Steve.

I thank you, my mouse ball thanks you, and my wallet thanks you. (I was on my way out to buy a new mouse when I read this!)

I found the Mighty Mouse rather faulty the same way too. I’d be in the middle of doing some awesome GarageBand stuff, then suddenly when I want to scroll down, it wouldn’t work! The first two times I did what the Apple Instruction Manual told me, then that didn’t work either. I plugged out the mouse and rebooted the Mac, but it still wouldn’t budge. So I tried blowing “compressed air” into it. Still didn’t work. Finally, I tried adding spit onto the cloth and vigourously wiped the mouse. It now works, although partially. I’m going to keep hacking at it and then when I find a Mouse that does the same thing, I’ll replace it. Bad designed mouse by Apple, although it WAS a brilliant idea.

AH! thanks so much–the “push hard and roll around” worked instantly. this was driving me batty ALL MORNING!!

‘mazing! I Google “Mighty mouse won’t scroll down”. This was the top hit. I’m sorted in less than two minutes. Thx. Rub ‘n roll!

the mouse is sweet when it works, but damn what a f^&K up by the boys at mac! a bit of frustration and anger wirth the sucker upside down and you’ll be ready to go.

Yep, I held my mouse upside down and pressed hard. Now I am able to scroll down again with my iMac mouse. Glad I found info on the web about this strange problem.

My Mighty Mouse needed his ball cleaned, too. I thought he was broken. Digging around the ball with a piece of paper only restored partial funcionality. The method that worked best for me was rolling it upside down on a piece of paper. Lots of gross stuff was left behind. Thank you to everyone on here! Great advice. I’m back in business. Ah, I love living in the era of collective knowledge at my fingertips!

Totally worked for me. THANK YOU!

[...] http://www.tinyscreenfuls.com/2006/09/apple-mighty-mouse-wont-scroll-down/ [...]

i pressed on the scroll ball REALLY HARD, and scrolled down to leave this comment

sweeeeet

Wel, I’ve to say that I thought was a joke but it’s really working. I pushed very hard and rolled around while my dashboard looked at me worried and now my scroll down functionality is came back. Thanks A.

Thanks!

This has been a continuing (and extremely frustrating) problem for me too and the turning it upside down trick only worked part of the time. What I found most effective was to apply rubbing alcohol to a paper towel (cotton pad makes too much fuzz) and scroll the ball across that.

I found this to work: Hold it upside down, press down the mouse (not the ball) and then blow furiously into the crack between the ball and mouse.

The push-really-hard-and-scroll trick worked for me a few months ago, but not this week when my mouse refused to scroll down again. Compressed air also failed.

Success was had by wiping the ball hard with a cloth wet with water while scrolling it around a few times. Therefore, whatever was gunking up my mouse was soluble in aqueous solution. Something sugary, I suspect.

Gracias.

I tried everything I could find online to try and get my mouse clean. Nothing worked and I really didn’t want to break open the mouse.

Here’s what finally worked for me:

http://joshwalsh.com/gadgets/how-to-clean-your-mighty-mouse-without-taking-it-apart/

Dirty fingers, skin oils and especially hand creams really mess up the scroll ball on the mighty mouse. I find that the ultimate repair/maintenance is to wet a paper towel with a small amount of isopropyl alcohol, turn the mouse upside down (I always unplug it first but I don’t know if that is really necessary), and rub it hard for a twenty seconds or so against the towel. This seems to clean whatever is inside which I then dry either by blowing hard against the ball area or using compressed air. Initially I used the compressed air to ensure that the ball and contacts were dry, but obviously it might also blow away offending crap as so many others have noted. I do this often as the mouse is used by many people and it works absolutely every time for the no-scroll issue.

[...] This problem isn’t just something that happened to me. I went around the office and found out the same issue with a wired mouse that comes with the iMac. I also found other who had the same problem that comes and goes every now and then. A google search turned up many results for this issue, here’s one of them from http://www.tinyscreenfuls.com: [...]

Blowing on the scroll ball while holding it upside down worked perfectly!

i wish apple would stop trying to reinvent input devices. please just give us a darn two button mouse with a programmable click wheel like the rest of the world!

optical? sure.

but no little stinking ball. this should not be happening to such a new mouse. it has never happened to any of my dell mice after years of use.

you know, those cheap mice you get for free with your computer…. they beat this thing hands down.

Yes! thanks for the tip

the best way to get a bunch of time between cleanings is the alcohol wipe 5 minute rubdown followed up with a good roll about on the apple dust cloth (if you have one). imho this is safer than the “smash and roll” technique.

Great tip – Just wasted 15 minutes looking to see what was wrong with the settings.

hi there all you good people my mouse stopped scrolling up after just 2 months , i was gutted but the pressing really hard on the scroll ball worked for me in the end,so thanx very much guys ……jay

While I guess I always knew that mice had clitorisi, I had never really explored that concept. Thanks for the tip — a nice soft touch is often not enough. Sometimes one has to just give it more attention!

Take two or three sheets of clean printer paper. Dab very little saliva onto the mouse ball and roll it around firmly on the paper. You’ll be surprised how much junk comes out of there. Works every time.

Thank you. The hold down vigorously trick worked for me. I must say I am disappointed at the physical robustness of the Apple mighty mouse product. I have only had the device for 2 months.

Pushing down worked. YESSSSSS thanks!

I didn’t read thru all these, but seeing a few gave me the idea to give the ball the equivalent of skin dermabrasion. Use one thumbnail, or something else, to push down on one side to hold the ball stationary. Use the other thumbnail to scrape the outer, now cruddy, skin of the ball clean. Work your way around the whole thing and … well, it worked for me.

Wow!

These blogs are like time capsules. Here I am in 2009 and getting advice on this issue from 2005!

I thought that my mouse was broken–getting ready to buy replacement. Hold upside down, pressed button had, rolled it “up” and a bit of compressed air (okay–I just blew really hard on it) and now it’s working fine.

Glad I checked Google first…

I got the black cleaning cloth that came with the imac and i pressed hard and cleaned the wheel, and it worked!

Wow, I had the same problem. I just turned it upside down and rolled it against my boom on the paper. And i got bunch of dirt coming out of the ball. After a while it started working. Thanks to the folk here! Mac is great.

Hey guys, i hope someone reads this message:

I was almost sick of the scroll ball problem.

And got here.

Read all the suggestions but i didn’t seem to work.

I searched over some other web pages, and this was my solution:

• Grabbed an A4 sheet (or some other sheet lol)
• Placed the mouse upside down
• Rubbed fiercely the ball on the paper for like a minute.

This is what happened; all the dust or sweat came out real quick. it gets attached to the paper or something, but this worked.

I was kinda afraid cuz i was insanely rubbing the freaking mouse, but nothing bad happened.

hope this really helps It worked for me (after trying these pages tips) take care

ha ha brilliant guys it was doing my bloody head in looks great but doesnt bloody work

however abusing the little clitty and then rubbing it upside down on paper it works again. superb and thanks

Thanks! Your tip of using the compressed air made my mouse work again….

Thanks so much, compressed air and a forced roll fixed it right up!

Hope it lasts.

I have this problem. Its a shit mouse though, does anyone truly enjoy using it more than a regular mouse?

Thanks for the tips. I bought my imac with wireless mouse/keyboard in October ’08 and have been having the scrolling problem regularly ever since. I can’t believe that this design flaw has been around for years and apple still hasn’t addressed it. Very annoying…

Hey, worked! Pressed on… rolled it around. Blew into it and voila! Ball fell out. Kidddin, worked fine.. thanks website.thanks internet.

I pretty much tried everything mentioned on this forum to fix this issue with no luck, then i though maybe a straw might help direct air to the dirty spots with more accuracy.. worked for me..

Yay! Worked for me! I had to use a damp cloth first though over my finger tip to roll it around before it started working again. Thank you!!

Just ran into the same issue. Thanks for the advice. Worked like a charm…. for now.

Dear blog! This fine evening, under the influence of a most romantic sunset screensaver, I dimmed the screen way down until it gave off only the mutest golden shimmer and then, waveringly at the consequences of my doings, unplugged my Mighty Mouse, seizing her swelling glistening white plastic body with great determination whilst gingerly turning her on her back without her even noticing. Fondling her meanwhile fecklessly dangling spherical nib with just a little piece of wetted wadding, yet she showed no trace of noticing, I kept going, slowly but relentlessly – and soon fell into a state of suspended trance. The screen was as black as the inside of a klein bottle when I suddenly awoke and, behold, realizing that not even a minute had passed, found Mighty Mouse unusually firmly plugged into her preferential USB socket, my left index finger twitching and squirming and; there I was, scrolling down again like never before and ever faster towards the end of an unfathomable word ’98 document.

Wow. Didn’t have rubbing alcohol. Tried a little scotch tape. That worked too. Like others was nearly frustrated enough to try another mouse. Still might. Glad this sight came up first in my search!

sweet, works!! i was scared i’ll have to buy a new one. Thanks!!!!!!!!!

Thank you so much!! I couldn’t figure out what I done wrong. I tried pushing down really hard and moving the mouse all around…BAM! It worked again! Thanks again!

This was an issue for me and your post came up straight away on Google. Saved me hours of frustration. Thanks a million for sharing the problem and solution!!!!!!!!!!!

Thank you. You saved me a lot of frustration with this post.

Yep, your post saved me, too. I’m a new Mac user and my mouse started acting up after only two days of use. Guess I’ll start washing my hands once in a while

That worked like a charm! Thanks man!

try wiping like crazy with a cloth soaked in alcohol. It finally worked for me.

I almost started wondering if it was just my imagination about scrolling down, it had been so long ago, since I remember the mouse being able to do that! I go to the system preference settings on my iMac and see that it can scroll 360 degrees, so, I’m not crazy after all. Thanks so much for the cleaning tip, especially the alcohol solution on paper towel. That did the trick for my mighty mouse.

I would say it is a VERY stupid design flaw. I think I bought a new mouse thinking that the previous one was defective or that I had, in some way, damaged it. From what I gather the “ball” design, while good at what it does (four-way scrolling) allows dirty and other contaminants inside which essentially gunk it up. Oddly enough, the “hold it upside down and scroll the wheel” tech advice from Apple does work. Perhaps Apple should take a hint from RIM and redesign the ball to prevent the admission of debris, dust, oils etc that cause this problem in the first place. I guess Apple assumed that people won’t be eating or have dust and other particles on their fingers when using the mouse. Duh!

Same problem, same frustration. I was so sad when my mouse stopped scrolling down! Turning it upside down & rolling it worked quickly the first time, but then it stopped again- it’s been a couple weeks now, of trying to fix it! Thank you for the pressing really hard tip, that’s the one that worked in the end. But first I took a toothpick to it, just to gently clean it out (I don’t have any compressed-air-gadgets), and that worked really well.

Ahhhh…it seems a common problem…however a combo of all the fixes, fixed it. I found by doing all the above as well as holding my mouth in sinious fashion and letting my mind sink into fetid mellowness helped…thanks to all for their ideas…again I scroll

Tx,worked like a charm, had downloaded a program from the web and then no scroll down,now works like new

Thanks a lot pressing the scroll ball real hard just worked for me

I was having this exact problem when I visited this site. Like magic, I was able to scroll down this page after reading the post to view comments. Just as I was going to grab the can of compressed air the mighty mouse started working. How weird. I think I’ll still use the air though. thanks!

When all else fails, including the compressed air trick, I use Electrosolve Zero Residue Contact Cleaner. The oil from your finger builds up over time and no amount of shaking, vigorous scrolling or compressed air will remove it. Also I make sure to wash my hands after eating a greasy cheeseburnger.

I burned through three Mighty Mouses (Mice? Meeces?) in a year because of this problem and finally gave up on them. They’re still my favorite mouse – I just wish they worked consistently.

Just discovered this morning that Gaffer’s tape works really really well for cleaning your Mighty Mouse scroll ball. It’s super sticky, but doesn’t leave a residue. My mouse is now about as clean as the day it was born.

Dampening a cloth and wiping the ball whilst moving it around fixed it for me, before when scrolling down there was something there preventing it from scrolling down easily now thats gone and it scrolls down easy again.

I actually didn’t even know the scroll wheel was supposed to scroll down. Mine hasn’t been working for so long I just figured it was one of Apple’s weird and pointless quirks. Rolling the ball around real hard for about 7 seconds fixed it up. Thanks!!

OMG…I thought I would go nuts with this problem. Sometimes it would scroll, then it wouldn’t – I tried all of the “conventional” fixes I could think of. I can’t believe what an easy fix it was to power spray with the air can and it worked!! Thank yo sooooo much.

I’ve just cleaned mine with white vinegar and kitchen roll works like new now

[...] hit Amazon for a new mouse just yet. Mine decided not to scroll down today, and I learned from this helpful post how to remedy the problem. Vigorous scrolling and pressing down worked for [...]

A Q tip rubbing alcohol and just rub it on the ball, u will be surprised at the amount of gunk the alchohol releases, remember to roll the ball around firmly with Q tip. Works as new and saved $40 buks for a new one. So there.

[...] on the comments from this one blog post, it seems the Mighty Mouse has been prone to scroll ball deficiencies since its inception a few [...]

thank you – worked like a charm!

White Vinegar … WOW !!! Who’d-a thunk?!? I had tried everything to get that little bugger to scroll up. Works like a champ! Thanks.

Wow!! When my mouse stopped scrolling down I just googled the problem and it sent me here. Suprise, the fast rolling did the trick. Thanks to all who take the time to post these little tips.

[...] hit Amazon for a new mouse just yet. Mine decided not to scroll down today, and I learned from this helpful post how to remedy the problem. Vigorous scrolling and pressing down worked for [...]

That’s all it was?!! Thanks a million for posting!

Same as everyone else, Googled the scrolling down issue and this site helped me out, although I had tried lots of vigorous rubbing (ooo er) holding upside down and blowing over the wheel seemed to do the trick. Cheers!

I was getting ready to buy a new mouse until I read this post. I pushed down hard on the ball with my finger nail and rolled the ball a few times. It started working. Thanks a million.

Dang!

Bought two different Mac’s about 2 months ago and within 2 weeks both had the same problem.. Thought I had to replace both, but then googled and found this site. Fixed both in 2 minutes!

Thanks for posting this!

Wow, thank you for this! I’m new to Mac, and after all the talk to my friends how amazing a Mac is! this problem occurred, I was….well….worried. Thanks to a wonderful web search!

Tried Jim’s trick of turning the mouse upside down and rubbing the ball hard in a circular fashion on a clean sheet of paper. You can see all the dirt and gunk come out and this is clearly the problem. After using 3 sheets of paper, the ball was completely cleaned and works beautifully now. Might be a good idea to clean the ball periodically in this fashion.

I tried everything, from the sheet of paper trick to scotch tape, but the only thing that worked was rubbing the ball on humid kitchen paper.

that worked, excellent post.

pushing it down HARD and moving it about did the trick. *thumbs up !!!!!

Pushing down hard upside down scrolling down fixed the problem!!!! Whew!!!! THANKS!!!!

Great post! I was skeptical.. but pushing down hard worked. Gave it a blast of air too for good luck. Thanks!

Worked perfectly! Thanks for saving me from pulling my hair out in frustration!

Pushing down really hard worked!

Mine didn’t scroll down either. I found the Apple help (and video) first and tried cleaning it, to no avail. This helped a bit … I’ll keep attempting to do this and see if it continues to help. I’ll probably get a USB optical mouse with a much more substantial scroll wheel.

all you have to do to fix it is put down a piece of paper and rub ur mouse ball on it. You will see all the dirt form on the paper. This always works.

The push and scroll thingy worked perfectly! Haha, That’s awesome! Thank you!

Genius!

After rebooting, cleaning, MM preferences, etc. no luck. Found the post “just push on it really hard and roll it around.” IT WORKS–THANKS!

Marco,

You are a genius. I have been going crazy not being able to scroll down. I was going to buy an new mouse but I read somewhere they were coming out with new ones. I followed your advice, rolled the ball around on a piece of paper back and forth, side to side etc…and IT WORKS! Thanks.

This worked! Thanks so much for the tip.

Made my day. Thank you.

excellent thanks for the info!

Thanks for the tip- excellent. This is my second mouse and it has started to refuse to scroll down just like my first one. Thought my first one was kaput but clearly all it needed was a simple hard press and roll.

holding down hard and moving it worked for me too. Thanks for the tip, saved me a trip to the MAC store.

THANKS SOO MUCH! the paper trick did it for me!, thank god i have found this page!, i was about to buy another mouse

Thanks! Pushing down worked! What an easy solution to an annoying problem! Shouldn’t really happen with the amount they charge though… Thanks again, Rich

Worked a treat, thanks for the information.

Marco,

The paper tricked worked for me. I was going CRAZY!

Thanks.

paper trick worked like a charm!

Thanks for this post. I really think this is a falty design having this many problems with it. This worked for me: http://www.tinyscreenfuls.com/2006/09/apple-mighty-mouse-wont-scroll-down/#comment-128251

Thanks!

The paper trick was awesome! THANK YOU SO MUCH! I was going insane trying to figure how to fix this!

awesome! pressed down on the ball with paper towel and rolled it around some. worked like a charm afterwards.

I was about to use my warranty and exchange it until I saw this post. Great save! Saved me the time and grief of exchanging it. Thanks!

BS BS BS I’m on my second imac mouse, same BS problem. pc mouse never failed. I find it hard to believe users are so happy to finally fix a problem that shouldn’t exist at all.

holding it upside down & rolling it around worked! surprised i didn’t even haven to put much pressure

worked perfect thanks.

Thanks for posting this! It didn’t work at first, but with all of the positive responses I kept at it and it started working!

Thanks, it worked.

HAHA Thanks so much. Push down on a paper… worked a treat.

pushing down hard, rolling the track ball, then releasing . . . that solved the problem!!

thank god for google search… i thought my mouse was toast >_< thank you for posting this, you saved me a lot of heartache

Thanks! Worked like a charm!

Actually, someone had post pressing down on a wet paper towel, and that works even better!

JB genius advice works a treat

Hello,

At first happy, scrolling works! Then sad, pushing down (clicking left, right or center) starts dashboard. I can not click anymore. Did I push to hard?

Ruud

The wet towel worked for me perfectly thanks!

Marco Cardenas’ method is definitely the most effective:

“all you have to do to fix it is put down a piece of paper and rub ur mouse ball on it. You will see all the dirt form on the paper. This always works.”

Paper trick worked for me this time! Used to work rolling it on my jeans but not this time!! Paper all the way now!!! Thanks!!!

Pushing down hard & rolling the ball around on a piece of paper worked great!

Back in business, Thank you.

WORKS!

Thanks!

GO LAKERS!

Mighty Mouse stopped scrolling down yet again. Tried the paper trick and I thought it was working – lots of dirt coming out. Then I noticed some of the “dirt” was shavings off the trackball itself. Now it still won’t scroll down and won’t scroll up either. Time for a new mouse. I haven’t even had this one a year

Thanks for this! This has saved me loads of hassle! Pushing down and rolling up and down for 2 seconds fixed it! Awesome!!!

Worked like a champ!! Especially holding it upside down and rolling it on a piece of paper!!!!

WOW THIS WORKED !!! LOL I WAS GOING CRAZY FOR LIKE TWO WEEKS AHHH yay thank you.

Thanks for the tip; I rolled the ball around with my shirt tails between my finger and the ball and restored the scroll-down functionality. It is very odd indeed that only the scroll-down failed. When you suggest a software failure, I think you may be on the right track–so to speak. But it would have to be the software in the mouse device itself. Somehow, the scroll-down logic requires more of a physical stimulus than the -up, -right and -left. In any event, this is a defect and Apple should fix it and recall all “Mighty” Mouses.

This is interesting: moving to optical mouses was an improvement over mechanical, rubber ball tracking mouses. Apple has brought back the little rubber ball (much smaller this time) and created a mouse that is even less reliable than the old mechanical mouses. –davidmackenzie.mail@gmail.com

Paper trick worked! Thanks so much the tips!!!

Yeah, pretty easy fix with compressed air, pushing (not too hard) the ball with a lit more force. It dislodges gunk. Does not matter how great a piece of gear is, it will always require a little maintenance. Mine is fine again.

Thank you so much. I can’t believe how quickly your suggestion worked!

This was great. The canned air worked immediately.

Now I can’t believe this….and it’t not because I’m tight…..but I obviously had the scrolling problem (had it for ages)…never bothered with the car of air, I just puckered up and blew in the dam thing. Oh my god it worked….scrolling now ok!!

So the whole blowing on it thing actually worked for me also!!!

Wow, I just blew a few times while pushing the scroll button and it does work! sweet. Who knows how long until I have to blow again

Thanks a lot for the posting. That was really helpful, and it definitely works.

Still I’m not too convinced. I have also this problem and so replaced the Mighty mouse by a solid Microsoft optical mouse. Guess what – the same happens from time to time: I get stuck at the bottom of a web page in Safari with no possibility to scroll up. Usually closing and reopening Safari clears the issue. It sometimes happens in other apps too. It seems there is also some software issue…

Thanks for the post, cleared the problem right up!

My mouse wouldn’t scroll up, but would scroll down and sideways. I tried the blowing thing, and now it doesn’t scroll in any direction! The only fix is to buy the new ball-less mouse.

Thanks a lot… blew a few times and it’s working. I wanted to clean it the way I used to clean a “normal” mouse… but it was impossible to open this thing…. really frustrating.

PLEASE HELP…. I have a NEW iMAC with a wired mouse and keyboard. I’ve have the Mac for about 3 months and the scroll wheel on the mouse worked on EVERYTHING… now it works on nothing. My Son said he was playing with it when it stopped working… can anyone help, any ideas!!! thanks Walter

Thanks so much, just blowing hard worked, yay ! I was all set to get a new mouse…

you might also try cleaning the scroll ball with a q-tip, thats the only thing that worked for me.

Thank you so much! I was about to go crazy!!

I was skeptical, but tried it and was amazed to see that it worked like a charm! Thank you so much for this suggestion.

Genius! Blowing on it worked for me, too. Thanks, Josh.

Thanks so much! I’ve been going crazy with the scroll down thing… the compressed air worked like charm!

Wow – cool. I was about to head out to buy a new mouse. I blew on it and rolled it around holding it upside down and I can now scroll down again. Happy times!

THANK YOU! I tried the compressed air version and it worked like a charm!

Brilliant. I was about to start poking around with screwdrivers to get the thing opened. Blowing worked.

Thanks!

Thanks a lot. Just pushing on the mighty mouses really hard and rolling it around restored the downward scroll.

i blew into mine and it’s working perfectly again ! thank you so much

Hi,

I had great success in reviving (not so) Mighty Mice by spraying contact cleaner into the ball cavity whilst pushing the ball down so it gets in there, then vigorously rolling it around and applying pressure. Takes a while for the middle click button to come back as the contact cleaner has to evaporate. Feels like new. You can get these buggers open with a little patience but you risk damaging the soft plastic and the scroll ball/rollers section is very tiny and fiddly to work with indeed.

If you don’t have compressed air, I just figured out the following when my Mighty Mouse wheel would not scroll in any direction. Lick the fingerprint of your index finger and use it to move the ball around. It must have picked up the dust or something since it revived it instantly.

Wow! Thanks for the tips… totally worked!

So it took me almost bursting a blood vessel in my forehead, but blowing in the darn thing worked!

I had to blow reeeeeally hard. But it worked. Thank you!!! This was so irritating.

Many thanks for the tip on fixing the mouse scrolling problem.

Hey, i too was sceptical about this, but i tried Holing upside down and scrolling….

Fixed it totally, thanks very much you genius. (: very happy man now.

-Tom

Wow this worked so fast. Thank you so much.!

Another happy customer, blowing and pressing the ball worked great. Oh wait, that sounded wrong.

Thanks for the fix. It worked a treat first time.

Worked just on it really hard and rolled it around it is working again tank you

Thank you! pushing down the ball a bit hard worked in my case.

Scrolled up OK, not down. Checked settings before looking at this, after unplugging, pushing wheel down hard and moving, PERFECT. Thanks.

How do you use this scroll up and down in this mighty mouse apple product.. Can you explain that.. Thanks for sharing this update..

The last time rolling the ball around worked for me, which I got off this discussion page. This time that did not do the trick but the alcohol did. Thanks to the folks who share! Apple help did not help StephenA

It works… Thanks. Salamat kaayo

[...] one solution, here’s another, and here’s a video that shows you how to deal with it, although [...]

Thank you!  This just happened to my second mouse, but this time I was able to fix it!!!!

THE HOLD UPSIDE DOWN AND PRESS DOWN ON MOUSE, THEN RUB HARDLY ON THAT CLIT WORKS FOR ME.

I shot compressed air into the ball hole while holding the ball down.  a few times and it works okay now.

Thanks, I pressed mine hard and it worked great! How annoying!!

IM GLAD IT WORKED FOR YOU. WAS VERY ANNOYING. MINE HASNT MESSED UP SINCE, GUESS MINI MOUSE IS SATISFIED.LOL.

I love my mighty mouse, when it works. I love the fact that I can scroll horizontally just as easily as vertically. But Like many of you, I have had to take it apart and clean it several times, and the last time I did it I guess I didn’t get it back together just right and now my right click barely works, oh well.